Privacy Policy
This Privacy Policy explains how Thomas R&D LLC (“Thomas R&D,” “we,” “us”) collects, uses, and shares information when you use our mobile app [APP NAME] (the “App”) and this website, thomasrnd.com (together, the “Services”). We try to collect as little as possible, and we never sell your personal information.
1. Summary
- The App is designed for parents and other adults, not for children.
- Subscriptions are purchased and billed through Apple or Google. We never see or store your card details.
- We collect only what we need to run, support, and improve the App.
- We do not sell your personal information or use it for targeted advertising.
- You can ask us to delete your data at any time by emailing admin@thomasrnd.com.
2. Information we collect
Information you provide
- Account information. [CONFIRM: Does the App have user accounts? If yes, list what is collected, e.g. email address and an optional name, and how sign-in works (email, Sign in with Apple, Google). If there are no accounts, replace this item with: “The App does not require you to create an account.”]
- Support messages. If you email us, we receive your email address and whatever you choose to include in your message.
- In-app information. [CONFIRM: Does the App store anything the parent enters, such as the child’s grade level, curriculum name, or lesson progress? Is it stored only on the device, or synced to a server? We recommend not collecting the child’s name, birthday, or photo.]
Information collected automatically
- Usage and analytics data. [CONFIRM: Is an analytics service used (e.g. PostHog, Firebase/Google Analytics, Amplitude, Expo/EAS Insights)? If yes, name it and describe the data, e.g. screens viewed, features used, app version, device type, OS version, and an app-specific identifier. If no analytics are used, say so.]
- Crash and diagnostic data. [CONFIRM: Is a crash reporting service used (e.g. Sentry, Firebase Crashlytics)? If yes, name it and describe: crash logs, device model, OS version, app version, and a timestamp. Otherwise remove.]
- Subscription status. We receive limited information from Apple or Google (and, if used, our subscription-management provider) to confirm whether you have an active subscription. [CONFIRM: Is RevenueCat or a similar service used to manage subscriptions? If yes, name it here.]
- Website. This website does not use cookies, analytics, or third-party trackers. Our hosting provider (Cloudflare) may process standard technical data such as IP addresses in server logs for security and reliability.
We do not collect precise location, contacts, photos, or advertising identifiers for tracking, and the App does not show third-party ads. [CONFIRM: true for the final build.]
3. Subscriptions and payments
Subscriptions to the App are sold and processed by Apple (App Store) or Google (Google Play). Your payment details are handled entirely by Apple or Google under their own privacy policies. Thomas R&D LLC does not receive or store your credit card number or other payment card details. We receive only the information needed to verify your purchase and subscription status (for example, a transaction identifier, product purchased, and renewal or expiration date).
4. How we use information
We use the information described above to:
- provide the App and unlock features included in your subscription;
- respond to support requests and communicate with you about the Services;
- understand how the App is used so we can fix bugs and improve lessons and features;
- keep the Services secure and prevent fraud or abuse; and
- comply with legal obligations.
We do not sell your personal information, share it for cross-context behavioral advertising, or use it to build advertising profiles.
5. How we share information
We share information only in these limited cases:
- Service providers that help us operate the Services (for example, hosting, analytics, crash reporting, subscription management, and email), who may use the information only to provide services to us. [CONFIRM: list providers actually used.]
- Apple and Google, as needed to process purchases and subscriptions through their stores.
- Legal reasons, if required by law or to protect the rights, safety, or property of our users, the public, or Thomas R&D LLC.
- Business transfers, if Thomas R&D LLC is involved in a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.
6. Children’s privacy
The App is intended for parents, guardians, and other adults. It is not directed to children under 13, and children are not the intended users of the App. Although the App’s subject matter is elementary school math, its content is written for adults who want to help a child learn.
We do not knowingly collect personal information from children under 13, consistent with the U.S. Children’s Online Privacy Protection Act (COPPA). We ask that parents not enter a child’s personal information (such as name, photo, or school) into the App. If you believe a child under 13 has provided us with personal information, please contact us at admin@thomasrnd.com and we will promptly delete it.
[CONFIRM: In App Store Connect, do not place the App in the Kids category, and set the age rating accordingly; in Google Play’s Target Audience section, select adult age groups only. If the App will ever be used directly by children, this section and the App’s data practices must be revised.]
7. Data retention
We keep personal information only as long as needed for the purposes described in this policy — for example, while you have an account or active subscription — and as required to meet legal, tax, or accounting obligations. Support emails are retained for up to [CONFIRM: e.g. 2 years]. When information is no longer needed, we delete or de-identify it.
8. Your choices and data deletion
- Delete your data. Email admin@thomasrnd.com from the address associated with your account (if any) with the subject “Data deletion request.” We will confirm and complete your request within 30 days. [CONFIRM: If the App has accounts, Apple and Google also require an in-app way to delete the account. Describe it here, e.g. “You can also delete your account in Settings → Account → Delete Account.”]
- Access or correct your data. You may ask us for a copy of the personal information we hold about you, or ask us to correct it.
- Analytics. [CONFIRM: if analytics can be turned off in the App, describe how. Otherwise remove.]
- Uninstalling. Deleting the App removes data stored only on your device. Deleting the App does not cancel your subscription — see our Terms of Use.
Depending on where you live (for example, Washington, California, or the European Economic Area), you may have additional rights under local law. We will honor applicable requests and will not discriminate against you for exercising your privacy rights.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Where data is processed
Thomas R&D LLC is based in the United States. Information may be processed and stored in the United States or other countries where our service providers operate.
11. Changes to this policy
We may update this policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you in the App. Your continued use of the Services after a change means the updated policy applies.
12. Governing law
This Privacy Policy is governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws rules.
13. Contact us
Thomas R&D LLC
Email: admin@thomasrnd.com